If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Filter by topic
All
- All
- About Brand & Product
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
About Brand & Product
What is Topsy Jewels?
Topsy Jewels is a fine jewelry brand offering elegant pieces crafted with real gemstones and high-quality metals. Our collection includes rings, necklaces, earrings, and bracelets made in 925 sterling silver and 18K gold vermeil finishes, designed for everyday wear and special occasions.
What materials are used in Topsy Jewels jewelry?
Our jewelry is crafted using premium materials including:
- 925 Sterling Silver
- 18K Yellow Gold Vermeil
- 18K Rose Gold Vermeil
- 18K White Gold Vermeil
What is gold vermeil?
Gold vermeil is a high-quality gold finish made by coating a thick layer of real 18K gold over solid 925 sterling silver. It offers the luxurious look and feel of gold jewelry while remaining more affordable than solid gold.
Are the gemstones real?
Yes. At Topsy Jewels, we use genuine natural or cultured gemstones carefully selected for their color, clarity, and beauty. Because gemstones are naturally formed, each stone may have slight variations, making every piece unique.
Will the jewelry tarnish or fade?
Our jewelry is made with high-quality materials designed for long-lasting wear. With proper care, sterling silver and gold vermeil jewelry can maintain their shine for many years.
To keep your jewelry looking its best, avoid contact with harsh chemicals, perfumes, and excessive moisture.
Is Topsy Jewels jewelry suitable for everyday wear?
Yes. Our jewelry is designed to be both stylish and durable for everyday wear. However, we recommend removing jewelry during activities such as swimming, exercising, or cleaning to maintain its condition.
Do you offer jewelry for special occasions?
Yes. Topsy Jewels offers jewelry perfect for engagements, anniversaries, birthdays, weddings, holidays, and meaningful gifts. Our collections include elegant designs such as solitaire, halo, infinity, heart, and classic gemstone styles.
Is your jewelry hypoallergenic?
Our jewelry is made using 925 sterling silver as the base metal, which is generally suitable for most people with sensitive skin. However, individual sensitivities may vary.
How do I choose the right jewelry as a gift?
Consider the recipient’s style preferences, favorite metal color (yellow gold, rose gold, or white gold), and preferred gemstone. Classic designs such as solitaire pendants, gemstone rings, and pearl jewelry make timeless gifts.
Do you offer different jewelry styles?
Yes. Our collections feature a variety of popular styles including:
- Classic Solitaire
- Halo Designs
- Infinity Jewelry
- Heart Shape Jewelry
- Teardrop Pendants
- Minimalist Gemstone Pieces